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4.3 Sussex poster aimed at homeowners

Members
Date of publication:

Put these up at customer events, parish council noticeboards, community centres, libraries, in your Council reception/offices. Don’t forget Council employees own homes too!

Appears in:

Building control senior managers, Members, Marketing, Member's legislative & management

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4.4 Sussex staff contacts poster

Members
Date of publication:

Use this on the larger sites which have site offices. Give the contractor/developer the poster at the start of the job along with a site board/scaffold wrap. Ask them to put the poster us so all site staff know who the building control contact is.

Appears in:

Building control senior managers, Members, Marketing, Member's legislative & management

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2.1 Letter to Homeowner: No application received

Members
Date of publication:

Send this letter to the homeowner when you become aware that they are doing work but you haven’t had an application or initial notice.

Appears in:

Building control senior managers, Members, Member's legislative & management

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4.5b East Devon Plan Examination survey card

Members
Date of publication:

Example customer satisfaction survey card by East Devon Building Control team for Plan Examination Service

Appears in:

Building control senior managers, Members, Marketing, Member's legislative & management

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2.2 Letter to homeowner: Exempt work

Members
Date of publication:

Send this letter to the homeowner when an application has been received for exempt work.

Appears in:

Building control senior managers, Members, Member's legislative & management

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4.5c East Devon site survey card

Members
Date of publication:

Example customer satisfaction survey for Site Inspection Service - created by East Devon District Council.

Appears in:

Building control senior managers, Members, Marketing, Member's legislative & management

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2.3 Letter to homeowner: Full plans acknowledgement

Members
Date of publication:

Send this letter to the homeowner upon receipt of their Full Plans application.

Appears in:

Building control senior managers, Members, Member's legislative & management

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4.6 Sussex Welcome letter for builders (Word doc)

Members
Date of publication:

Give this to the builder on commencement as a way of introducing you and your service. It’s a good idea to give them the site boards at the same time.

Appears in:

Building control senior managers, Members, Marketing, Member's legislative & management

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2.4 Letter to agent: Full plans acknowledgement

Members
Date of publication:

Appears in:

Building control senior managers, Members, Member's legislative & management

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4.8 Full package brochure text for agents

Members
Date of publication:

Example brochure text from Horsham council detailing why someone should work with local authority building control teams.

Appears in:

Brochures, Building control senior managers, Members, Marketing, Member's legislative & management

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